Learn why a more integrated tech stack is key to retention, how to market toward different age groups, and how AI agents could end up taking on busywork so humans can focus on high-value patient relationships.

Robin Ntoh and Tyler Terry share insights about the practical ways AI is transforming aesthetics, from streamlining research and sales to cutting hours of admin time.

Jared and Robin share why sales are worth the investment, how to track ROI, and how automations free your team to focus on what really matters.

John Wheeler shares the financial metrics every med spa owner should be tracking, and why the right partnerships are like a “professional marriage.” 

Dr. Pritzker shares why culture matters, how growth should be intentional, and why authenticity is the true differentiator in a crowded market.

To set the front desk up for success, Mara Shorr of BrinsonAnderson Consulting shares her best tips: fast but effective onboarding, solid scripting, and tools to help your team speak with confidence.

Financial expert Jessica Nunn shares the top five best and worst things aesthetic practices can do when it comes to their bottom line.

While seeing patients, Katie Martin, PA-C leads the day-to-day operations of a thriving, multi-location medical spa which requires consistency across locations and experienced staff.

Sara Camp, nurse practitioner turned practice co-owner, shares how she and Dr. Steven Camp built the practice from scratch by making company culture and core values the foundation of everything they do.

Long Island plastic surgeon Dr. Mark Epstein is sharing simple ways to protect your practice, from strong passwords and staff training to cloud backups and cyber insurance.

Hear about Dr. Carrie Houssock’s unconventional marketing approach that attracts patients from around the world, what inspired her to launch a podcast, and the surprising impact it has on her consultations.

Since Dr. Tiffany McCormack began her practice with just a few employees, she’s grown into a full team in a 12,000-square-foot facility featuring a surgery center and a medical spa.

From the annual meeting of The Aesthetic Society, Dr. Grant Stevens recaps the highlights and shares where he sees aesthetics heading next. 

Jay Shorr reveals his top strategies to boost your leads and increase conversions, including the most important questions to ask for turning inquiries into booked consultations.

Candace Crowe drives home the importance of photography in patient decision-making and shares the best practices for capturing meaningful results while making patients feel comfortable throughout the process. 

What really sets top med spas apart? Kirstie Jackson, Director of Education at AmSpa, has spent over 20 years in the aesthetics industry, starting in the UK before making her mark in the US, and she’s here to break it all down.

David Slazyk, Chief Information Officer & Chief Information Security Officer at Nextech, explains the real risks that small medical practices face in today’s cyber world.

Sure, Zoom can be configured for HIPAA compliance, but it’s not built with healthcare in mind. Here’s why Zoom might be costing you time, money, and peace of mind.

Tools like surgeon-made simulations or nose job apps can be helpful in bridging the gap between a patient’s expectations and achievable results.

Dr. Tommaso Addona and Jeanine DiGennaro from New York Plastic Surgical Group join Robin to share what sets their practice apart. With one of the longest-running plastic surgery training programs and a team of 24 skilled surgeons, their 76-year legacy is built on more than just surgical expertise.